2 COMPLIMENTARY FRAGRANCE SAMPLES ON ALL ORDERS 

FREE STANDARD SHIPPING WITHIN THE UK ON ORDERS OVER £60 

CHANGE DELIVERY DESTINATION

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Created by Jo Malone MBE

Current vacancies

Customer Success Manager

The Customer Success Manager supports potential customers by answering product and service questions. Key tasks include processing orders, preparing correspondences and fulfilling customer needs to ensure customer satisfaction. The ideal candidate will have customer service experience alongside understanding and experience of the role of CRM in our business and will be able to work alongside our marketing team in understanding our customer, their experience and journey within Jo Loves.

Primary Location: Jo Loves Head Office, Duke of York Square, London

Position: Full Time

 

Retail Supervisor

We are looking for a Retail Supervisor for our Belgravia flagship shop. Responsible for supporting the Retail Manager in leading the team to achieve sales targets and associated KPI’s, whilst delivering outstanding customer service. An enthusiastic team player with experience in the luxury industry and the ability to enjoy and deliver on great customer experience.

Primary Location: Jo Loves Store, 42 Elizabeth Street, London

Position: Full Time

 

To apply for either of the above roles, please email a copy of your CV and a cover letter outlining your suitability to the role to careers@joloves.com. Unfortunately, we cannot respond to all emails so please note that we only successful applications may receive a response.