2 COMPLIMENTARY FRAGRANCE SAMPLES ON UK ORDERS

FREE STANDARD SHIPPING ON ALL ORDERS WITHIN THE UK*

CHANGE DELIVERY DESTINATION

Please note, your bag will be emptied

Created by Jo Malone CBE

PLEASE NOTE THAT DUE TO HIGH VOLUMES OF ORDERS YOUR ORDER WILL TAKE 5 WORKING DAYS TO ARRIVE.

Christmas Shipping

To guarantee your gifts arrives in time for Christmas please place your order by 12pm on Wednesday 18th December for UK orders, by 12pm on Monday 16th December for orders going to the US, and by 12pm on Monday 16th December for orders going to Rest of World.

Fragrance shipping restrictions

Please note that a maximum 200ml of Fragrance (this includes the Fragrance PaintbrushTM), or one Bath Cologne (200ml) per order can be shipped outside of the UK, within the EU. Orders outside of the EU may contain a maximum of 100ml Fragrance (this includes the Fragrance PaintbrushTM) or one Bath Cologne per order. Candles, Cleansers and Lotions are not affected. We are unable to include matches with online candle orders.

Exclusions apply; for country-specific information please see table below. If you have any questions please contact Customer Services on +44 (0)20 7730 6091 or via advice@joloves.com.

Please kindly note that each order is limited to contain maximum six units of the same product. If you have any questions, please contact Customer Services at +44 (0)20 7730 6091 or email advice@joloves.com. We reserve the right to hold unusually large orders and may contact you to arrange an alternative method of payment.

UK (excluding certain Highlands & Islands- click here for full list)

FROM THE 1ST NOVEMBER TO 27TH DECEMBER ALL STANDARD DELIVERY WILL BE COMPLIMENTARY ON UK ORDERS- EXCLUDING CERTAIN HIGHLANDS & ISLANDS- CLICK HERE FOR FULL LIST.

Standard delivery (2-5 working days) on orders £60 or over: FREE (£0.00)

Standard delivery (2-5 working days) on orders under £60: £5.00

Next Working Day delivery: £7.50. Please note that orders must be placed before 12 noon on the previous working day (Saturday and Sunday do not count as working days). PLEASE NOTE WE ARE CURRENTLY UNABLE TO OFFER NEXT WORKING DAY DELIVERY.

Advent Calendar Shipping

UK (EXLUDING CERTAIN HIGHLANDS & ISLANDS- CLICK HERE FOR FULL LIST) standard delivery 7 working days: FREE

Highlands & Islands listed here (5 working days): £5

Channel Islands & Isle of Man (5 working days): £40

Europe (5 working days): £30

Switzerland (5 working days): £50

Please note that due to the size and weight of the Advent Calendar, we are not able to include any samples with your order.

 

Europe

5 working days - £15.00

Albania*, Belgium, Bulgaria, Croatia, Estonia*, Finland, France, Germany, Greece*, Hungary, Ireland, Latvia*, Liechtenstein, Lithuania*, Malta*, Netherlands, Romania*, San Marino*, Slovenia, Spain, Turkey* Ukraine*

Please note we are currently unable to ship Fragrance (including Fragrance Discovery Gifts and Fragrance Paintbrushes) and Bath Cologne to countries marked with an asterisk (*), only Candles and Bath & Body products.

 

Europe (incl UK Islands)

5 working days - £20.00

Austria , Channel Islands, Czech Republic, Denmark, Iceland, Isle of Man, Italy, Luxembourg, Monaco, Poland, Portugal, Slovakia, Sweden

Please note we are currently unable to ship Fragrance (including Fragrance Discovery Gifts and Fragrance Paintbrushes) and Bath Cologne to countries marked with an asterisk (*), only Candles and Bath & Body products.

International Shipping

5 working days - £35.00

Americas

Argentina, Bahamas, Barbados, Brazil, Canada, Cayman Islands*, Chile, Colombia, Dominican Republic*, Grenada, Mexico, Panama, Puerto Rico, St Kitts & Nevis, St Lucia, St Vincent and the Grenadines, Trinidad and Tobago, Venezuela, Virgin Islands

For USA, please visit our US website or choose USA by clicking the flag at the top left of your browser window.

 

Asia Pacific

Georgia*, India, Nepal*, Pakistan*, Sri Lanka*, Thailand, Vietnam*, Brunei

Europe

Norway*

Middle East

Afghanistan, Jordan*, Kuwait, Lebanon*, Oman*, Qatar, Yemen*

Africa

Cape Verde*, Egypt*, Nigeria*

Please note we are currently unable to ship Fragrance (including Fragrance Discovery Gifts and Fragrance Paintbrushes) and Bath Cologne to countries marked with an asterisk (*), only Candles and Bath & Body products.

5 working days - £50.00

Australia*, Bahrain, China* Cyprus*, Hong Kong, Japan, South Korea, Malaysia, New Zealand*, Philippines, Qatar, Saudi Arabia*, Singapore, South Africa*, Switzerland, United Arab Emirates

Please note we are currently unable to ship Fragrance (including Fragrance Discovery Gifts and Fragrance Paintbrushes) and Bath Cologne to countries marked with an asterisk (*), only Candles and Bath & Body products.

Please note that if you are shipping to a country outside the EU there is a possibility that you will be charged import tax on your purchase. Jo Loves regrets that we cannot be responsible for these charges.

Unfortunately Jo Loves is unable to deliver to PO Box addresses as a signature is required on delivery.

Delivery times may vary. Please note differences in delivery charges reflect international courier and shipping costs.